We want your experience with Kelissa Shea to be enjoyable from start to finish and will gladly accept your return or exchange of product(s) within 30 days of the purchase date.
The returned product(s) must be unused/unworn, in original packaging with original tags. The return must be made via USPS and return shipping costs are the responsibilities of the buyer. Kelissa Shea is not responsible for items damaged or lost by the postal service.
Send receipt and your return to:
Kelissa Shea Returns
11921 Wedgewood Drive NW
Coon Rapids, MN 55433
Upon receipt of your return, we will issue a refund for the purchase price less the shipping cost paid to your original method of payment.
We offer flat rate shipping for $10 per order.
You can also pick up your order in Coon Rapids, MN for free. Just use the code "CoonRapidsPickup" during checkout to waive the $10 shipping fee. After you place your order, we will contact you to arrange pick up. During the summer months, you can also arrange to pick up your order at the Wright County Swappers Meet in Annandale, MN on any Saturday. Use the same code during checkout and after you place your order, we will contact you to arrange pick up.
Kelissa Shea ships throughout the continental US, Alaska, Hawaii, US territories, and APO/FPO addresses via USPS or UPS. International shipping is also available during checkout.
Most in-stock items ship within 24 hours of ordering; however, some orders may take up to 48 hours to process. We do not ship on Saturdays, Sundays, or holidays.
Custom items take longer to ship. Let us know the date you need it by and we will do our best to accommodate it!
If you are interested in arranging express shipping, please contact us via e-mail or phone (763) 443-1944.